At Sound Communications the client is always our primary focus. Our Technical Support Department leads the way to ensure an exceptional ongoing customer experience. Our 18+ factory-trained technicians hold certifications from Verint, CallCopy, American Dynamics, SecuriTec, ViQ Solutions, GeoVision and Microsoft. When you need help during business hours, your call is answered by a real person and you will be put in touch with a technician quickly…usually within minutes of the time you pick up the phone. Sound Communications also offers 24 by 7 by 365 support options, so you can be sure you and your organization have the peace of mind you deserve. If you are a current Sound Communications’ customer and need immediate support, please call us at 1-800-556-8556 or click here to open a support case by email.