NextGen 911 Washington County PA Case Study

For busy Public Safety departments, staying at the forefront of technology has always been important. The advent of Next Generation 9-1-1 has made it critical. That was certainly the case for the Washington County, Pennsylvania Public Safety Center. Located southwest of Pittsburgh, Wa
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Public Safety Center Event Driven Recording

Should Public Safety Centers consider Event-Driven Recording?  After all, shouldn’t PSAP call logging happen 100% of the time? Consider the following situations in which event-driven start (or stop) of recording could prove useful. Selective recording of the Chief’s line when the PSAP
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