Sound Communications offers advanced technology to financial institutions by providing state-of-the-art Contact Centers, digital audio and video recording equipment, and Access Control Systems. Customer service and public security are essential to this industry and our enhanced systems provide you with reliable and integrated management solutions, all monitored from a single source. This efficiency helps to improve the productivity, performance and compliance of your company-wide customer service. We offer expert consultation, training and 24/7 technical support with each of our systems.
This Stationary DVR Surveillance System provides multi-channeled, high quality digital audio and video recording with advanced digital compression
to deliver exceptional clarity that will never deteriorate. Immediate audio and video playback enables authorized personnel to monitor surveillance areas in near real-time video or to review archival recorded images.
Our state-of-the-art Access Control Systems are installed to provide superior security for your organization. Designed to meet your facility requirements, these security systems are very flexible and can be upgraded and expanded at any time.
This enhanced Contact Center is the ideal call recording solution needed to monitor and capture customer interactions for improved satisfaction with all methods of communication whether with phone, email, live chat or faxes. Our Call Centers offer analytic and Workforce Management capabilities that can be used to increase employee productivity and performance for companies of any size.