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Audiolog is an advanced, multi-function recording platform designed for use as a stand-alone recorder/playback unit, or as a specialized server within your networked environment. Audiolog’s common platform is a unique Audiolog Difference, capable of simultaneously supporting full-time, record-on-demand, event-driven, and scheduled recording. For many applications, Audiolog servers can also support Audiolog Interaction Review software for browser-based playback. Audiolog is a complete, open architecture system for recording, archiving, and playing back multi-media conversations. Audiolog records customer interactions on PBX, ACD, and CTI systems, using advanced technology developed by Verint’s in-house engineering to ensure compatibility and ease-of-use.

DIGITAL COMMUNICATIONS RECORDING SYSTEM

The following are just a few valuable features that Audiolog can offer:

• Windows-Based Operating System
• Up to 350 Gigabyte Hard Drives W/support for optional RAID /NAS /CAS
• Record and Search Via ANI (Automatic Number Identification)
• RODNI (Record-On-Demand-Network-Interface)
• Complete Voice Files (start and stop of each call) By Channel & Class
• Drag & Drop (Transfer voice files via LAN or e-mail to remote PC)
• Transfer Voice Files to a Floppy Disk or CD for Remote Playback
• Built In Self Test System Diagnostics
• Intuitive Graphical User Interactive Screen
• On-line Monitoring & Multi Channel Playback
• Software Modules-Player, Manager, Recorder, Locator, Archiver, Reports
• Remote Diagnostics & On-line Help
• Made In America - Manufactured, Engineered & Software Development.
• Record and Search 800 MHz Trunked Radio Systems
• Redundant Hot-Swap Hard Drives Available
• Redundant Hot-Swap Power Supplies Available
• Digital, Analog or VoIP Connectivity - T-1, E-1, PRI & ISDN
• Easy Migration to CTI (Computer Telephony Integration)
• Dynamic Free Seating Follows the Agent
• Quality Assurance Evaluation Package
• Synchronized Agent Data Screen Capture
• Agent Scheduled Recording
• Choices of Archive Media include DAT DDS2, DDS3 and Magneto Optical, DVD RAM
• Remote DTMF Touch Tone Access Via Telephone
• Remote Client Replay & Instant Recall Via LAN or WAN, Internet & Modem
• Expansion Up To 240 Channels in One Cabinet

The following links can provide you with additional information on Audiolog and its capabilities.
Audiolog Call Center Suite (pdf)
Audiolog for Public Safety (pdf)	Audiolog Pro Specs (pdf)
Audiolog Max-Pro Specs (pdf)	Audiolog Ultra-Pro Specs (pdf)
A Detailed Look at Audiolog (pdf)	Audiolog Trunked Logging Recording
Why Record? Education (pdf)	Why Record? Contact Center
Why Record? Public Safety	Why Record? Utilities
Why Record? Financial Institutions	Why Record? Government