Sound Communications, Inc. - Mercom Interaction Quality

VIQ Solutions:
Automated Digital Recording Solutions To Boost Productivity and Save Money

VIQ Solutions provides advanced, enterprise-level applications for any organization needing superior voice recording and transcription - courtrooms, deposition rooms, legal and medical offices, legislatures, and more.

Your organization will derive real benefits from faster transcription services, improved access to voice records, and greater efficiency in record management and storage. Ease of use, improved productivity, and cost savings are just some of these benefits.

VIQ Solutions, Inc., offers a suite of products and solutions that are currently being used in legal and healthcare establishments all over the world.

VIQ Solutions Inc. develops software and systems that:

The software can be used to manage the flow of voice files over virtually any computer network, including the Internet. End-users range from individual medical and legal practices, to large hospitals, legislative assemblies, courthouses and general businesses. Sound Communications is proud to be a Value-Added Reseller for VIQ Solutions.

CourtFLOW
Record, annotate, playback, and manage case audio effortlessly.

More than just a recording system, CourtFLOW is a complete digital audio solution for courthouses. CourtFLOW efficiently handles all your audio needs, from recording, annotation, and play back to digital storage and transcription. CourtFLOW’s digital system saves you time and money by avoiding lost or difficult-to-find audio records, poor sound quality, and bulky tapes that need to be changed and stored. CourtFLOW is a secure, easy to use, and efficient way to simplify and streamline your operations, no matter what type of courtroom you preside over.

Features and Benefits at a glance:

Today, VIQ Solutions technology captures, stores and transmits the human voice in over 1,500 courtrooms, hearing rooms and legislative assemblies around the world.

Encompass
VIQ’s Encompass solution provides synchronized, searchable, digital audio and video capture for courtrooms, depositions, meetings and more! Encompass provides a complete audio/visual record that is easy to store, search and share.
The Encompass graphical user interface is user-friendly and easy to master. The operator can make synchronized annotations,monitor each audio channel and even playback audio while still recording. The audio and/or video can be easily transferred to a server, CD or other logical device for storage, transcription or remote use.

RecordIAB
Total audio management in a single, compact solution

The RecordIAB suite of solutions is an ideal way to make the move to a digital recording system. With simple, analog recording style controls, the RecordIAB graphical user interface is intuitive and easy to master. Operators can make synchronized text annotations, playback and/or monitor audio, and backup audio to a network or external location, even while recording. RecordIAB comes in console, workstation, and SE (tablet PC) versions to meet a variety of user needs.

VIQ Shuttle
Digital audio and video capture in a space-saving, modular design

The VIQ Shuttle audio and video recording solution is ideal for users looking to make the move to digital solutions from analog recording devices. The VIQ Shuttle comes with video recording capability, 160 GB hard drive, two-channel external USB audio capture device, CD/DVD burner and full networking capabilities for easy storage and backup. The compact, modular design and sleek LCD screen allow the VIQ Shuttle to fit into any work environment.

ICM Tool
Seamlessly transport case information from your Case Management system into your CourtFLOW recording system. Increase the value of your Case Management system by making it work harder for you.

Make the most of your Case Management system with the Interface to Case Management (ICM) Tool. With a click of the mouse, the ICM Tool seamlessly interfaces your Case Management system data into your CourtFLOW audio recording system. There’s no need to re-enter case information when you begin recording. The ICM Tool is compatible with leading Case Management systems, including CM/ECF.