Our Partnership Program

SCI Alliance: Let Our Partner Program Improve Your Bottom Line

Are you in a business that markets to call centers or public safety centers? Would you like to increase your product offerings to your target market? Could you benefit from a revenue source that required minimal additional training for your sales and tech teams?

If you answered yes to one or all of these questions, SCI Alliance may be just what you’re looking for. This Partner Program allows qualified organizations to add one or more of these industry-leading Verint product lines to their portfolio: 

Audiolog Digital Call and Screen Recording for Call Centers and Public Safety

Audiolog Interaction Quality: Browser-Based Agent/Dispatcher Evaluation

Audiolog Insight Center: Browser-Based Incident Management

SAE for Audiolog: Speech Analytics Essentials for the SMB and Public Safety Markets

DPA for Audiolog: Desktop Processing Analytics to support PCI Compliance and more

Impact360 WFM: Workforce Management  and Dispatcher Scheduling

Customer/Constituent Survey: Putting the Voice of Your Customer to Work

Impact 360 Workforce Optimization for SMB Call Centers

Sound Communications is a Verint-certified Master Distributor and Services Partner, serving the call center and public safety markets since 1983. During that time, we’ve designed, deployed and supported more than 1,000 call recording-based solutions. We put that experience to work for our partners by providing:

Pre-sales engineering and demo support

Project management

Technical configuration and installation services

Training and other professional services

Post-sale service and extended support

Partnering with SCI Alliance allows you to increase your revenue stream with minimal effort and little or no up-front costs. To learn more about becoming an SCI Alliance partner, click here.