Medical Contact Center

Sound Communications Medical Contact CenterSound Communications offers the ultimate in advanced technology that can flexibly change to meet the specific needs of your growing healthcare facility. Our state-of-the-art Contact Centers, digital audio and video recording systems, and Access Control Security Systems are designed to supply your organization with reliable solutions that can all be recorded on a single source. These efficiencies will enhance your management of company-wide productivity, and performance as well as your compliance capabilities. We believe in providing exceptional customer service to support all of our products and our technical specialists are available 24/7 to serve you.

Stationary DVR

This Stationary DVR Surveillance System provides multi-channeled, high quality digital audio and video recording with advanced digital compression to deliver exceptional clarity that will never deteriorate. Immediate audio and video playback enables authorized personnel to monitor surveillance areas in near real-time video or to review archival recorded images.

Access Control

Our state-of-the-art Access Control Systems are installed to provide superior security for your organization. Designed to meet your facility requirements, these security systems are very flexible and can be upgraded and expanded at any time.

Contact Center

This enhanced Contact Center is the ideal call recording solution needed to monitor and capture interactions for improved patient satisfaction with all methods of communication whether with phone, email, live chat or faxes. Our Call Centers offer analytic and Workforce Management capabilities that can be utilized to increase the productivity and performance of any size hospital or medical facility.