Public Safety, Customer Contact Center, and Enterprise-Wide Communications Recording, Quality Monitoring, Analytics and security Intelligence
Since 1983, Sound Communications has been supplying cutting-edge digital video and audio recording systems to enhance call center and public safety center systems. Our advanced hardware, software, expert consultation and 24/7 technical expertise have provided effective business solutions for leading companies nationwide.
State-of-the-art recording systems from Sound Communications can increase the effectiveness and efficiency of call center management and provide you with interactive and integrated communication enhancements, monitoring and recording capabilities. Although regulatory standards are still being developed, all of our Public Safety Systems are designed to comply with Next Gen 9-1-1 recording guidelines. Our mobile, stationary and portable digital video surveillance recording (DVR Systems) utilize the latest enhancements to reliably produce exceptional quality digital recordings.
With Sound Communications, you will receive unsurpassed excellence in customer service, training and support. Our knowledgeable account managers, experienced certified technical specialists and project managers will work with you to develop a call center or public safety system that exceeds your expectations and has the flexible capacity to grow and change with your organization.
Contact us today to see how Sound Communications can provide the best solution for your digital video and audio recording system needs.